Good communication in the workplace is essential.

You are more likely to succeed if you have the following communication skills:

-          Writing effective e-mails, technical reports, formal reports, memos;

-          Preparing and giving presentation with or without visuals.

The skill that ranks highest in importance is the use of e-mails. The ability to make presentations (with visuals) ranks second in importance.

In this unit, we will look at three forms of communication: e-mail, presentations with visuals, and memos.


Last modified: Thursday, 25 June 2020, 7:00 PM